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Shipping Information


As a convenience for our clients, we can deliver a wide range of veterinary products including pet food, nutritional supplements, and medical supplies right to your door! In some cases, your order will be shipped FREE (within Alberta only) if you meet the minimum shipping limits explained below.


Please note that free shipping only applies to orders delivered within Alberta, Canada. 

Supplies, Supplements, and Retail Items: Delivery for these items is free for orders over $59! If your order doesn’t meet the minimum-shipping limit for free delivery (before taxes), we only charge a flat rate delivery fee of $8.95 per order. Or, you can add additional items such as treats or pill pockets to your order so that you meet the free delivery minimum.

Pet Food: Delivery is free for pet food orders over $99! If your order falls under that amount (before taxes), a $12.95 food delivery fee applies. We suggest adding additional items such as dog treats or pill pockets to your order so that you meet the minimum to get free delivery.

Mixed Food & Retail Orders: If you place an order online that contains both pet food and retail items, your order minimum (before GST) must be $99 to qualify for free delivery or a $12.95 delivery fee applies. Pet food is really heavy to ship and Vets To Go is already subsidizing a large portion of delivery costs so we can offer pet food delivery as a convenience for our clients.

Outside Alberta: Orders delivered to an address in any other province outside of Alberta will be charged a flat rate of $65.00. We are working towards providing real-time shipping rates for clients to be able to provide more competitive shipping rates for out-of-province clients. 

All orders will be delivered via Canada Post Express Mail, which includes shipping and delivery confirmations by email so you can track your package in real-time.